This Shipping Policy describes how orders placed on progrowthinsider.com are processed and delivered.
1. Shipping Methods and Costs
- Domestic Shipping: We offer standard and express shipping options within the United States. Shipping fees are calculated at checkout based on your location and the weight of your order.
- International Shipping: International orders may incur additional charges, including customs fees. Customers are responsible for all additional charges.
2. Order Processing
Orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Times
Estimated delivery times will be provided at checkout. Please note that delivery times may vary due to factors beyond our control.
4. Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor the delivery status of your package.
5. Delivery Issues
- Incorrect Address: Please ensure that your shipping information is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Damaged or Lost Shipments: If your order arrives damaged or is lost during transit, please contact us immediately at hello@progrowthinsider.com with your order details and any supporting documentation.
6. Contact Information
For any questions or concerns regarding shipping, please contact our support team at hello@progrowthinsider.com.